Cancellation Policy
Appointment Changes & Deposit Policy
Rescheduling Requirements:
All appointment changes require a minimum 7-day advance notice. To reschedule, please contact us at 306-954-8288. Requests made with less than 7 days' notice will result in deposit forfeiture.
Policy Rationale: Our artists reserve dedicated time slots and invest considerable effort in custom design preparation for each client. Short-notice cancellations impact artist productivity and create scheduling challenges that are difficult to accommodate.
Deposit Terms:
- All deposits are non-refundable 
- Cancellations with 7+ days notice: deposit converts to Headrush gift card (no expiration) 
- Gift cards applicable toward future services or retail purchases 
- Cash refunds are not provided under any circumstances 
We appreciate your understanding and cooperation in respecting our artists' professional commitments.
Thank you for booking with Headrush!