Cancellation Policy
Appointment Changes & Deposit Policy
Rescheduling Requirements:
All appointment changes require a minimum 7-day advance notice. To reschedule, please contact us at 306-954-8288. Requests made with less than 7 days' notice will result in deposit forfeiture.
Policy Rationale: Our artists reserve dedicated time slots and invest considerable effort in custom design preparation for each client. Short-notice cancellations impact artist productivity and create scheduling challenges that are difficult to accommodate.
Deposit Terms:
All deposits are non-refundable
Cancellations with 7+ days notice: deposit converts to Headrush gift card (no expiration)
Gift cards applicable toward future services or retail purchases
Cash refunds are not provided under any circumstances
We appreciate your understanding and cooperation in respecting our artists' professional commitments.
Thank you for booking with Headrush!